Shipping Policy: We process orders Monday thru Saturday. All Orders usually ship within 24 to 48 hours. Please allow extra time during the holiday season. We ship only within the USA (48) states. We can only ship to street mailing addresses - no P.O. Boxes. We ship USPS Flat Rate Shipping and in some cases UPS ground. If you need faster shipping, please contact us by phone: 513-623-2194 (between 9am-6pm).
If for any reason we are out of stock on any item, we will contact you by phone or email.
If your order is damaged, you must contact us within five days to receive a replacement or credit. Save the damaged product in the original packing material and box for five days after notifying us, so the transportation company may inspect if they wish.
Return Policy: If you wish to return any item, you must notify us within ten days: 513-623-2194 (between 9am-6pm). Items must be in the original packing. Our staff will inspect returns before any credit or replacement is issued. The customer assumes the shipping cost for any returned item. We will not accept any returns without notification. (We can not accept any returns because you do not like the fragrance you ordered or the candle was used).
